Join us this autumn for some exciting Customer Service and Inspirational Leadership courses. It’s our in-depth understanding of luxury service that sets us apart and can work for you, whatever your industry. We work with a range of clients from airlines, property management, and automotive industry through to luxury retail healthcare and financial services.
Delegates who attend our courses will receive CPD hours alongside a formal CPD certificate of attendance.
Dorchester Collection Academy CPD Standards accredited training courses will take place in September, October, November and December 2019:
- The Coaching Habit
- Creating Brand You
- Fundamentals of Great Service
- Ultimate Customer Experience
- Luxury Mindset (Exploring your Leadership)
- Managing Luxury (Strengthening your Leadership)
- Introduction to Effective Training Certificate
- Practical Training Certificate
- Group Training Certificate
- Interview and Selection
- Leading Change Projects
To view our calendar of upcoming CPD Customer Service and Inspirational Leadership courses.
https://www.dorchestercollection.com/wp-content/uploads/CPD-training-courses-calendar.pdf
For expert advice and guidance on your development goals and finding the right training programme, please contact our team of specialist’s dcacademy.dcl@dorchestercollection.com
All sessions must be pre-booked. Limited number of delegates per session.
Dorchester Collection Academy
Ground Floor West
57 Lansdowne House
London W1J 6ER